just a simple understanding about what we need to look out for with consumers… cause they are people and how business should see them.
via what consumes me, bud caddell » how to be happy in business – venn diagram.
Category archives: Busidesign
smallFISH
01Jul09This is one of the best presentation by a start up design consultant i have seen. Literally they are just starting… you can see their website saying that. link is below. I love their design business model which case a consult that uses students to give “ideo, smart, frog, and continuum” mind set. but think for a moment. those companies can only hire X amount of people and there are tons of people out there that can do what they do. THIS IS AWESOME!
via smallFISH.
how ads are reaching teenagers…
30Jun09considering how we are pushing social media and getting advertisements from such places like twitter, myspace, youtube, facebook and still teenagers (the pioneers at playing and keeping up with the lastest stuff) are still influence by old technological habits TELEVISION! and people say tv will die…… it will but very slowly.
via LINK.
Content Strategy Design
29Jun09
Take the time to go through the slides. i know there are a lot, but most of the slides are just pictures. This is one of those slides that makes you look at your own work at a different light considering how we express contents to our viewers. And how we should communicate that content with various resources.
The idea of looking at trends in our profession speak directly to the idea of content strategy. It’s a “beyond the document” look at how we create and deliver content to various audiences. It’s about content re-use and single-sourcing, about content management, about filtering content, about creating better ways to serve content consumers. It’s also about how social media has raised the bar, and how consumers will take matters into their own hands if we don’t step up to the plate.
The New Face Of Documentation
View more documents from Rahel anne Bailie.
Service Design out look
29Jun09Service design, while often talked about in academia, is getting more and more attention from design companies and service providers, as the impact of experience design has been proven to increase customer satisfaction and brand perception. This isn’t to say that service design is only about the customer’s experience; while that’s a big part of it, service designers also look at the delivery of the service, its operational efficiency, and its scalability from a design point of view. They focus on designing both the overall service, an intangible exchange like using a bank account or renting a car, and each of the touch points within the service, which may be tangible products like a bank statement, website or or rental car. Service designers map the way that a service is experienced over time and each of the interactions within the experience.
list of priorities towards good service design:
IMMEDIACY
CO-CREATION
VOICE
EXPERTISE
CUSTOMIZATION
This is a good article that helps me to understand in detail about service design. heck i never got a degree in “service design” but for many people how can you say that you got a degree into that field. This field comes with experience when working in multiple backgrounds…
via Service Design | Creativity Online.
check out her slides:
Is There an App For That?
View more presentations from jlbove.
Sesame Street and Blogging
12Jun095 Things Sesame Street Can Teach You About Breakthrough Blogging | Copyblogger.
They taught us about sharing and the letter Q. They taught us to jump rope in Spanish and how to count to 10. They taught us about life in the city, diversity, and the true love of a rubber ducky.
But did you know that Sesame Street actually has lots of lessons about how to be a better blogger?
There’s a reason Sesame Street is the longest-running children’s show in history. Actually, there are (at least) five reasons. And you can apply each of these to your blog, to create something that’s memorable, effective, and maybe even loved.
1. Testing, testing
Malcolm Gladwell’s bestseller The Tipping Point revealed something surprising about our favorite show.
Visual Thinking Lecture/Brainstorming WRKSHP
11Jun09
looks to me they had productivity….post it…capture it… visual it…
One of the main changes I made to the workshop structure was a new focus for the break-out sessions. I gave the immersion into client issues much more space. The workshop had two “client immersion sessions” before actually thinking of drafting an innovative business model around the clients. The ultimate task was to re-invent the consulting business model. Instead of getting them to start with business model innovation immediately I made them think about how consulting clients really feel and start innovating from there. This worked out really well, notably because JAM made the outcomes more tangible through images.
Business Model Design and Innovation: The Power of Immersion and Visual Thinking.